Etsy Shop and Folksy Shop
If you purchase items from my Etsy or Folksy Shops, I will only use your contact information in regards to that order, use for posting, any legal reasons and disputes, so I can provide you the service and comply with my obligation under Etsy/Folksy's Terms and Policies. I keep sales records for tax purposes and these will not be kept longer than 7 years. Details are password protected and do not go to any third parties other than Etsy or Folksy themselves. Your name, email address, postal address and contact number are stored online by Etsy/Folksy who are fully GDPR compliant, and therefore your details are safely stored. I have no control over the information they both keep and you will need to contact them directly if you wish to have your data removed. Contact details are here for Etsy and here for Folksy.
If you purchase on my Market Co online stall, I will only receive necessary information to complete your order. This will include information such as your name, address, phone number and email address. These will be only be retained to resolve disputes, legal and regulatory obligations. Payment details are not shared with me and are processed via Stripe. Your card details are never stored on their servers. There is a link below to see both of their policies.
I only deal with personalised items and commissions via email or Etsy. If contacted through Etsy Message, Instagram Direct Message, Twitter Direct Message or through my Facebook Business Page, I will refer you to my email address for commission details and further correspondence. I will only contact you in relation to your commission or any questions related to commissions. Any information you give, such as photos (will be deleted after use) and contact details, will be securely stored and kept on file for personal reference in case you choose to contact me about the commission in the future. However, you are more than welcome to request for these to be deleted after full payment has been received and the commission has been delivered to you.
Commissions are paid by either invoice or by Etsy. Invoices are kept for my own financial records and are not sent to any third parties.
Using your commission for social media platforms
When I have completed a commission I always photograph and scan the finished piece for my portfolio to display on my website and on social media platforms. I will not share without your consent first. None of your personal details will be used and I will blank out sensitive information in photographs. This is done to give future customers ideas for their own commissions. If you do not wish for me to share images of your commission at any time, please do get in touch.
Paypal and Square
I use Paypal or Square for card payments at markets. The information provided is restricted and is covered under Paypal or Square's own privacy policies. I only use the payment information (the amount paid and fees) for my own records and do not send it to third parties. The records are password protected and kept on file for my tax purposes, disputes and legal obligations.
Links to privacy polices
Accessing your personal information
If you need to contact me for any reason in regards to viewing, amending or deleting your personal information, contact me at firstname.lastname@example.org.
Updated on 9th February 2021